Terms and Conditions

The Vehicles are Charged from Base to Base
This is from when they leave our Base at Longcross KT16 0EF they will arrive to you clean and ready to use with a helpful standby person on hand. The clock stops once the vehicle is returned back and cleaned out ready for its next shoot. Travel time usually takes about 1 hour into London and 2 hours to the east side of London, obviously traffic dependent.

Rate Card for Single Days Hire 10 hour day Base to Base with a driver. For longer periods or multiple vehicles please call us on : 0208 945 5728

Overtime is charged at time and half.
Return to base after 12.00 am or start before 4am surcharge
Night Shoots surcharge per driver

Sundays charged at the overtime rate of that vehicle
Bank Holidays charged at overtime

Congestion Charge £15 (London)
ULEZ £12.50 per vehicle per day (London)

Wifi On 3 or EE Network 3GB limit
£20 per day (Check the Coverage for the area you need it)

3 Network or EE up to (150Mbps) and 50 meter coverage + up to 18 users
Pre booked *unlimited gb £35 per day please ask upon booking for availability

*Only Available with a Location Vans 1,2,3,4 and Prowess

Vehicles requested for non account customers must pay the basic days vehicle hire cost beforehand and overtime fuel etc will be invoiced on completion, if payment not received the vehicle will not leave our premises.
Any Damage or Loss of our equipment will be charged for at new replacement like for like cost. Production will be notified beforehand.

All the Prices are plus Vat @ 20%

Email : info@splitzfacilities.co.uk

Call : 0208 945 5728

Terms and Conditions detail

In using our services you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Customer”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Customer and ourselves, or either the Customer or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Customer in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Customer’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement
We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible

We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Customer Records may be passed to third parties. However, Customer records are regarded as confidential and therefore will not be divulged to any third party, Unless legally required to do so to the appropriate authorities. Customers have the right to request sight of, and copies of any and all Customer Records we keep, on the proviso that we are given reasonable notice of such a request. Customers are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Customer’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Exclusions and Limitations
The information on our web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:
excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

BACS Transfer is the acceptable method of payment. Our Terms are payment in full within 14 days. Monies that remain outstanding after 30 days will incur late payment interest at the rate of 2% above the prevailing Bank of England’s base rate on the outstanding balance until such time as the balance is paid in full and final settlement. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed £3000. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

A deposit may be required in some circumstances.

Company Terms of Services
Vehicles are charged from our Base location at Longcross KT16 OEF.
The driver/operator working time ceases when the vehicle/trailer is returned to the agreed base location at the end of the day and the vehicle/trailer has been cleaned.
Unless hire is on a ‘Dry Hire’ basis a driver/operator will accompany the vehicle to set-up, maintain and drive the vehicle as specified on the agreed customers instructions.
‘Dry Hire’ agreement is made to provide a vehicle/trailer on un-accompanied basis.
Vehicles and Trailers hired in agreement of ‘Dry Hire’ the customer is responsible for the insurance, damage, theft and loss of use due to negligence or misuse.
Minimum rate is a single days hire at 10 Hours, base to base with a driver.

Overtime is charged at time and a half.

Night shoots have a surcharge per vehicle.
‘Night Shoots’ are defined as returning to base after 12.00am or start before 4am

Sundays and Bank Holiday’s are charged at overtime rate.

Congestion Charge (London) is £15 per day.

ULEZ charge, if applicable is specified by the vehicle hired and the customer will be made aware of the rates.

Customer is liable for all parking, charges and fines relevant to the vehicle. The driver is liable for driving offences.

All Splitz Facilities vehicles and trailers are non-smoking areas.

Any damage and loss of Splitz Facilities equipment and assets will be charged at new replacement, ‘like for like’ cost. The customer will be notified of any circumstances that have resulted in Splitz Facilities equipment incurring additional costs.

Splitz Facilities Insurance does not cover any items or property both personal or business that is not directly owned by Splitz Facilities and at no time will the company or any associates be held liable for any loss or damage.

Cancellation Policy
Minimum 72 hours’ notice of cancellation required. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing.

Termination of Agreements and Refunds Policy
Both the Customer and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway.

Unless otherwise stated, the services featured on this website are only available within the United Kingdom, or in relation to postings from the United Kingdom. All advertising is intended solely for the United Kingdom market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting.

Links to our website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Copyright Notice
Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.

We have several different e-mail addresses for different queries. These, & other contact information can be found on our Contact Uslink on our website or via Company literature or via the Company’s stated telephone numbers.

Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

The laws of England and Wales govern these terms and conditions. By accessing our website and using our services you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis

These terms and conditions form part of the Agreement between the Customer and ourselves. Your accessing of our website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

Splitz Facilities are 100% committed to our clients. We hold all the correct risk assessments, public liability insurance and environmental awareness.

All our driver stand by Operators are very experienced in the media industry to help you have that perfect day on location.

All our vehicles are covered by a Film T.V and media specialized insurance company and we have a public liability for £5 million.

All of our vehicles are correctly insured and carry the relevant specialist policies to enable us to operate in the correct manner.

It is important to understand that we do not cover any items or property both personal or business that is not directly owned by Splitz Facilities and at no time will the company or any associates by held liable for any loss or damage.

We only use recyclable products and biodegradable products on our vehicles.